Table of Contents

Preface      2

Table of Contents      3

1. A Brief Introduction to User Experience (UX) Design      4

About the Interaction Design Foundation      8

2. What is Design Thinking and Why Is It So Popular?      9

3. The 7 Factors that Influence User Experience      18

4. An Introduction to Usability      24

5. How to Conduct User Interviews      30

6. 7 Great, Tried and Tested UX Research Techniques      37

7. What is Interaction Design?      43

8. Mobile Web UX Design: Some Simple Guidelines      47

9. Information Visualization – A Brief Introduction      55

Learn UX Design from Industry Experts      61