Power Suit, Power Lunch, Power Failure by Lew Bayer - HTML preview

Table of Contents

INTRODUCTION

1. FIRST IMPRESSIONS: 6

Will the real CEO please step forward!

A. Pleased to meet you - 8

B. Don’t roll your eyes - 8

C. Shaken no stirred! - 9

D. The art of schmoozing - 12

E. Are you master of your domain? - 14

F. Chapter summary - 17

2. LET ME INTRODUCE MYSELF: 20

Introduction guidelines

A. The status quo - 22

B. You know, what’s his name? Tips on remembering names - 24

C. Let the games begin: Proper use of business cards - 26

D. But is it art? The lost art of conversation - 27

E. Is anybody listening - 29

F. Chapter summary - 30

3. INTEROFFICE COMMUNICATION: 33

Someone’s been sitting in my chair

A. Who’s the boss? - 35

B. Getting along with co-workers - 36

C. How to treat your employees - 40

D. The gossip mill…churning and churning - 42

E. Integrity and ethics at work - 43

F. Gender relations in the business arena - 46

G. Chapter summary - 48

4. TECHNOLOGY: 52

The new etiquette

A. Email etiquette - 54

B. Telephone etiquette - 57

C. Cell phones and pagers - 59

D. Chapter summary - 60

5. PROFESSIONAL PRESENCE: 62

Judge not…

A. What you see is what you think you’re getting - 64

B. Groom and doom: Has casual Friday gone too far? - 65

C. Dressing for success: Business dressing basics - 67

D. What’s your style? Maintaining a personal touch - 69

E. Chapter summary - 71

CONCLUSION 72